Privacy Policy
Controllers of Personal Information and Contact Details
UK Technology Ltd is a data controller of personal information collected and processed through UK Technology Ltd.
Should you have any queries with regards to how your personal data is processed, please write to us at the following address The Tannery, 91 Kirkstall Road, Leeds, LS3 1HS, or email us at sales@uk-technology.com .
What Personal Information About Customers Does UK Technology LTD Collect?
We collect your personal information in order to provide and continually improve our products and services. We also use cookies and other unique identifiers and we obtain certain types of information when your web browser or device access our website.
For What Purposes Does UK Technology LTD Process Your Personal Information and the Legal Basis’ that apply?
We process your personal information to operate, provide, and improve the services that we offer our customers. These purposes include:
Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers. We will rely on fulfilling our contractual obligation to you, to process personal data for this purpose.
Provide, troubleshoot, and improve our services. We use your personal information to provide functionality, analyse performance, fix errors, and improve the usability and effectiveness of the companies services. We will rely on your consent, on fulfilling our contractual obligation to you, or the principle of legitimate interest, to process personal data for this purpose.
Recommendations and personalisation. We may use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience with our company and its ecommerce Services. We will rely on your consent (either express or via the soft-opt in (where you have previously purchased from Us)), on fulfilling our contractual obligation to you, or the principle of legitimate interest, to process personal data for this purpose.
Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws.
Communicate with you. We use your personal information to communicate with you in relation to our web based Services via different channels (e.g., by phone, email, chat). We will rely on your consent (either express or via the soft-opt in (where you have previously purchased from Us)), on fulfilling our contractual obligation to you, or the principle of legitimate interest, to process personal data for this purpose.
Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We will rely on your consent (either express or via the soft-opt in (where you have previously purchased from Us)), or the principle of legitimate interest, to process personal data for this purpose.
Fraud prevention and credit risks. We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers, UK Technology Ltd, and others.
Purposes for which we seek your consent. We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.
What About Cookies and Other Identifiers?
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies used and the purposes for which we use them by clicking on the following link, which will take you to Shopify’s Cookies Policy – Shopify Cookie Policy - Shopify UK
Does UK Technology Ltd Share Your Personal Information?
Information about our customers is an important part of our business and we are not in the business of selling our customers' personal information to others. UK Technology Ltd customers' personal information is only used as described below:
Third party service providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content and providing customer service. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.
Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that UK Technology LTD sells its business. or all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of UK Technology Ltd and others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of UK Technology LTD, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
How Secure is our customer information?
We design our systems with your security and privacy in mind.
We work to protect the security of your personal information during transmission by using encryption protocols and software.
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal customer information. Our security procedures mean that we may ask you to verify your identity before we disclose personal information to you.
We will keep personal data collected from you for 2 years.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at UK Technology Ltd, The Tannery, 91 Kirkstall Road, Leeds, LS3 1HS if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at UK Technology Ltd, The Tannery, 91 Kirkstall Road, Leeds, LS3 1HS.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk